MyCedarWellness

1. Information We Collect

1.1 Information You Provide Directly

We collect information you provide when you place an order, create an account, subscribe to a membership, contact us, or otherwise interact with us. This includes:

• Name, email address, phone number, and mailing/shipping address
• Payment information (credit card number, billing address, expiration date, CVV — processed and stored by our third-party payment processors)
• Account username and password
• Order history and transaction details
• Communications you send us, including customer support inquiries
• Any content, reviews, testimonials, or submissions you provide

1.2 Information Collected Automatically

When you visit the Website, we and our third-party service providers automatically collect certain information, including:

• IP address, browser type, operating system, and device identifiers
• Pages visited, time spent on pages, links clicked, and referring URLs
• Cookies, pixel tags, web beacons, and similar tracking technologies
• Purchase behavior and browsing activity on the Website
• Geolocation data derived from your IP address

1.3 Information from Third Parties

We may receive information about you from third parties, including:

• Payment processors and financial institutions, including updated payment card information through account updater services
• Advertising platforms and marketing partners (such as Facebook, Google, and similar networks)
• Analytics providers
• Fraud prevention and identity verification services

2. How We Use Your Information

We use the information we collect for the following purposes:

• Processing and fulfilling your orders, including shipping and delivery
• Managing your account and membership, including billing, renewals, and cancellations
• Processing payments and preventing fraudulent transactions
• Communicating with you about your orders, account, and membership, including billing reminders and pre-conversion notices where required by law
• Sending you marketing and promotional communications about our products, services, offers, and those of our affiliates and related companies (see Section 5)
• Personalizing your experience on the Website
• Analyzing usage patterns and improving the Website and our products and services
• Serving targeted advertisements on our Website and on third-party platforms
• Complying with legal obligations and enforcing our Terms of Sale
• Protecting the rights, property, and safety of MyCedarWellness, our customers, and others
• Carrying out any other purpose described to you at the time the information was collected

3. Cookies and Tracking Technologies

3.1 What We Use

We use cookies, pixel tags, web beacons, and similar technologies to operate and improve the Website, understand how you use it, and serve you relevant advertising. These technologies may be placed by us or by third-party service providers including advertising networks, analytics providers, and social media platforms.

3.2 Types of Cookies

• Essential Cookies: Required for the Website to function, including cart and session management.
• Analytics Cookies: Help us understand traffic patterns, page performance, and user behavior (e.g., Google Analytics).
• Marketing & Advertising Cookies: Used to deliver relevant ads, track conversions, and build audience segments across platforms (e.g., Facebook Pixel, Google Ads tags).
• Functional Cookies: Remember your preferences and settings to improve your experience.

3.3 Your Choices

Most browsers allow you to control or block cookies through their settings. Note that disabling certain cookies may affect the functionality of the Website. You may also opt out of interest-based advertising through the Digital Advertising Alliance at optout.aboutads.info or the Network Advertising Initiative at optout.networkadvertising.org.

4. How We Share Your Information

We may share your information with the following categories of recipients:

4.1 Service Providers

We share information with third-party vendors and service providers that perform services on our behalf, including payment processing, order fulfillment and shipping, email and SMS delivery, customer support, analytics, fraud prevention, advertising, and website hosting. These providers are authorized to use your information only as necessary to perform services for us.

4.2 Advertising and Marketing Partners

We share certain information, including identifiers and behavioral data, with advertising networks and marketing platforms (such as Facebook and Google) for the purpose of serving targeted advertisements and measuring campaign performance. This may involve the use of hashed email addresses, pixel data, and similar identifiers.

4.3 Affiliates and Related Companies

We may share your information with our affiliates and related companies for purposes consistent with this Privacy Policy, including marketing and promotional communications.

4.4 Business Transfers

In the event of a merger, acquisition, sale of assets, financing, or similar transaction, your information may be transferred to a successor entity. We will notify you of any such change in ownership or control of your personal information as required by applicable law.

4.5 Legal and Compliance

We may disclose your information if required to do so by law, court order, or legal process, or if we believe disclosure is necessary to protect our rights, enforce our Terms of Sale, investigate fraud, or protect the safety of our users or the public.

4.6 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Marketing Communications

5.1 Email Marketing

By providing your email address on the Website, you consent to receive marketing and promotional emails from MyCedarWellness, its affiliates, and related companies. You may unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us at support@email.mycedarwellness.com. Note that transactional and account-related emails (such as order confirmations and billing notices) are not subject to marketing opt-outs.

5.2 SMS Marketing

By providing your phone number on the Website, you consent to receive SMS and text message communications from MyCedarWellness, its affiliates, and related companies. Message frequency varies per user. Message and data rates may apply. Text STOP at any time to unsubscribe from SMS communications. Text HELP for assistance. Carriers are not liable for delayed or undelivered messages. By opting in, you also agree to our Messaging Terms and Messaging Privacy Policy.

5.3 Retargeting and Advertising

We may use your information, including contact information and behavioral data, to serve you targeted advertisements on third-party platforms including social media networks and display advertising networks. You may opt out of these activities through the platform’s own privacy settings or through the industry opt-out tools referenced in Section 3.3.

6. Payment Information and Account Updater

We do not store your full payment card details on our servers. Payment information is processed and stored by our PCI-compliant third-party payment processors. We and our payment processors may participate in account updater programs offered by card networks, which allow us to receive updated card information (such as a new card number or expiration date) when your card on file has been replaced or renewed. Your subscription or membership will continue to be billed to the updated payment method unless you cancel.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to maintain your account, process transactions, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will delete or anonymize it in accordance with our internal data retention procedures. Transactional and billing records may be retained for longer periods as required by applicable law or for tax and accounting purposes.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information and are not responsible for unauthorized access to your information that is beyond our reasonable control.

9. Children’s Privacy

The Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information as quickly as possible. If you believe we may have collected information from a child under 13, please contact us at support@email.mycedarwellness.com.

10. Third-Party Links

The Website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party websites you visit. This Privacy Policy applies solely to information collected by the Website.

11. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”), including:

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you, the purposes for which we use it, and the categories of third parties with whom we share it.
• Right to Delete: You may request deletion of personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You may request correction of inaccurate personal information we hold about you.
• Right to Opt Out of Sharing for Cross-Context Behavioral Advertising: You may opt out of the sharing of your personal information for cross-context behavioral advertising purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To exercise any of these rights, contact us at support@email.mycedarwellness.com or at the address listed in Section 14. We will respond to verifiable consumer requests within the timeframes required by applicable law. We may need to verify your identity before processing your request.

12. Nevada Privacy Rights

Nevada residents may submit a verified request to opt out of the future sale of certain covered information to third parties. To submit such a request, contact us at support@email.mycedarwellness.com.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date at the top of this page and post the updated policy on the Website. Your continued use of the Website following the posting of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

14. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: