MyCedarWellness

Your use of mycedarwellness.com, including any sub-domains thereof, affiliated websites, and mobile applications (collectively, the “Website”), which are owned and maintained by MyCedarWellness (“we,” “our,” “us”), are governed by the policies, terms, and conditions set forth below. By accessing, using, or placing an order over the Website, you agree to the terms set forth herein. If you do not agree to these terms and conditions in their entirety, you are not authorized to use the Website in any manner or form whatsoever.

These Terms shall be governed by the laws of the State of Wyoming, without regard to its conflict of laws principles.

You can review the most current version of the Terms at any time on this page (https://mycedarwellness.com/terms). We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our Website. YOUR CONTINUED USE OF OR ACCESS TO THE WEBSITE FOLLOWING THE POSTING OF ANY CHANGES CONSTITUTES BINDING ACCEPTANCE OF THOSE CHANGES.

1. Website Use

By using the Website and agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You affirm you have the legal capacity to enter into this Agreement.

2. Privacy & Security Disclosure

Our privacy policy may be viewed at mycedarwellness.com/privacy. The Privacy Policy is incorporated into these Terms by reference and constitutes a part of these Terms.

3. General Conditions and Website User Conduct Restrictions

All aspects of our Website are protected by U.S. and international copyright, trademark, and other intellectual property laws. You do not acquire any ownership or other rights by downloading or using the Website or any material on it. You agree not to use or attempt to use the Website or any products or services in any unlawful manner or for any unlawful purpose. You further agree not to commit any unlawful act or attempt to commit any unlawful act on or through the Website including, but not limited to: (1) hacking and other digital or physical attacks on the Website; (2) publishing vulgar, abusive, obscene, or defamatory material; (3) soliciting others to perform or participate in any unlawful acts; (4) violating any international, federal, provincial or state regulations, rules, laws, or local ordinances; (5) infringing upon or violating our intellectual property rights or the intellectual property rights of others; (6) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (7) submitting false or misleading information; (8) uploading or transmitting viruses or any other type of malicious code; (9) collecting or tracking the personal information of others; (10) interfering with or circumventing the security features of the Website; or (11) any other unlawful act. We reserve the right to terminate your access to the Website or any of its services for any reason, without prior notice.

4. Products Sold for Personal Use Only

You agree that any products or services you purchase from us on or through the Website will be used for your personal, non-commercial use. You agree that you will not resell, redistribute, modify, or export any product that you order from the Website.

5. No Professional Advice and Disclaimer of Claims

The material on the Website is provided for general informational purposes only and is not intended to provide professional advice of any kind, including but not limited to medical, legal, or financial advice. The statements made on this Website about the benefits of our products have not been evaluated by the FDA or any regulatory body and are not intended to diagnose, treat, cure, or prevent any disease or condition. The effectiveness of our products is subjective and may vary from person to person. We make no guarantees regarding the outcomes or benefits you may experience from using our products. Always consult with a qualified professional before making decisions based on information provided on this Website. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Website is inaccurate at any time without prior notice. Your results may vary depending upon a variety of factors unique to you.

6. Modifications to the Website and Prices

We reserve the right to modify or discontinue access to the Website (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, suspension, or discontinuance of access to the Website. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. Any offer for any product or service made on this Website is void where prohibited.

7. Payment

All charges are in U.S. Dollars. By submitting payment information to us, you represent and agree that: (i) you are fully authorized to use that card or account; (ii) all payment information provided is complete and accurate; (iii) you will be responsible for any payment card fees; and (iv) sufficient funds exist to pay us the amount(s) due. We and our third-party payment service providers may request, and we may receive, updated credit card information from your credit card issuer — such as updated card numbers and expiration dates — when your credit card has expired or been replaced. If such updated information is provided to us, we will update your account information accordingly and your membership or subscription will continue to be billed to the updated payment method unless you cancel. Your credit card issuer may give you the right to opt out of providing vendors with your updated credit card information; if you wish to opt out, contact your credit card issuer directly. We are not responsible for any fees or charges that your bank or credit card issuer may apply. If your bank or credit card issuer reverses a charge, we may bill you directly and seek payment by another method.

8. Order Placement and Acceptance

Your electronic order confirmation, or any form of confirmation, does not signify our acceptance of your order. We reserve the right to accept or deny shipment to anyone for any reason. Products are subject to availability. In the event we deny your order or if any item becomes out of stock before we accept the order, we will notify you as soon as possible and you will receive a refund to your original form of payment. You understand and agree that we will not be liable for any losses or damages that may result from our refusal to provide you any product or service. We reserve the right to require additional information before processing any order.

IMPORTANT: Depending on the front-end product you purchase, you may be eligible to receive a free trial for one of our Membership Programs. By checking the box to agree to these Terms and completing your purchase, you expressly consent to enrollment in the Membership Program associated with your selected product, if applicable. This enrollment is a negative option feature, meaning your membership will automatically continue and you will be charged unless you affirmatively cancel before the end of the trial period or any subsequent billing cycle. All material terms of the Membership Program, including the trial length, recurring charges, billing frequency, and cancellation instructions, are clearly disclosed here and on the checkout page prior to purchase. Your agreement to these Terms by checking the box constitutes your express informed consent to this enrollment and the associated charges, if applicable.

9. Membership Program

9.1 Enrollment and Consent

Depending on the front-end product you purchase through the Website, you may be eligible to receive a free trial for one of our Membership Programs as part of your purchase. By checking the box to agree to these Terms and completing your purchase, you expressly consent to this enrollment, if applicable. This is a negative option continuity program, meaning after a free trial period, your membership will automatically renew on a recurring basis with charges unless you cancel. You acknowledge that you have read and understand all terms of the Membership Program, including the free trial, charges, billing frequency, and cancellation process, as disclosed here and on the checkout page, if applicable.

9.2 Free Trial Period

If enrolled, you may receive a free trial membership of 3, 5, 7, 10, 14, 30, 45, 60, 75, or 90 days, depending on the front-end product purchased and the offer selected at checkout. No charges will apply during the trial period except for the front-end product purchase price, applicable taxes, and shipping fees. The trial period begins on the date your order is processed.

9.3 Recurring Charges and Billing

If you do not cancel during the free trial period, your membership will automatically convert to a paid subscription. You will be charged a recurring membership fee of $9.00 to $99.00 (depending on the front-end product purchased and the offer selected at checkout) every 3 to 90 days thereafter, plus any applicable taxes, to the payment method provided at checkout. The default billing rate is $27.00 every 28 days unless otherwise disclosed at checkout. The exact fee and billing period will be clearly disclosed on the checkout page prior to purchase. We may use an account updater service to automatically update your payment information if it changes, and your membership will continue to be billed to the updated method unless you cancel.

9.4 Cancellation

You may cancel your membership at any time to avoid future charges. To cancel, you must contact us at least 48 hours before your next billing date. Cancellations can be made by emailing support@email.mycedarwellness.com or by using the cancellation link provided in your account dashboard or billing confirmation emails. Upon cancellation, you will retain access to membership benefits until the end of the current billing period, but no refunds will be issued for partial periods. Recurring membership fees are non-refundable except as required by law.

9.5 Pre-Conversion Notice

Where required by applicable law, we will send a reminder notice to the email address on file before your trial converts to a paid subscription. It is your responsibility to ensure your email address on file is current and accurate. Failure to receive such notice due to an incorrect email address does not relieve you of your obligation to cancel prior to conversion.

9.6 Promotional Benefits Clawback

Any discounts, free items, or promotional benefits claimed during a trial period may be voided if you cancel within the trial window, as disclosed at enrollment.

9.7 Changes to Membership Terms and Pricing

We reserve the right to change the Membership Program terms, including pricing, benefits, or trial lengths, at any time in our sole discretion. You will be notified of any such changes to the extent required by applicable law. Continued use of the membership after any such changes constitutes your acceptance. If you do not agree to the changes, you may cancel as described above.

9.8 Compliance and Disclosures

This Membership Program complies with applicable FTC guidelines for negative option marketing and the Restore Online Shoppers’ Confidence Act (ROSCA). All material terms are disclosed clearly and conspicuously before purchase. Your enrollment requires your express consent via checking the box to agree to these Terms. Cancellation is available through the same means used to enroll, at no additional cost, and without unreasonable barriers.

10. Shipping

We ship to addresses located in the United States and internationally. Please visit our detailed Shipping Guide for additional information regarding order processing, handling, shipping times, and couriers used. Accurate shipping address and phone number are required. We are not responsible for late or missing shipments if you enter incorrect shipping address information. If you discover a mistake with your order after submission, or wish to cancel before shipment, please contact customer support at support@email.mycedarwellness.com immediately. We cannot guarantee that we will be able to amend your order after it has been submitted.

11. Delivery Confirmation

Because many circumstances at your delivery address are beyond our control, you agree that any delivery confirmation provided by the carrier is deemed sufficient proof of delivery to the cardholder, even without a signature.

12. Money Back Guarantee

12.1 Scope

We offer a Money Back Guarantee on qualifying one-time physical product purchases within fourteen (14) days from the date your order was placed, unless a longer period is required by applicable law in your jurisdiction, in which case the legally required minimum period applies. The Money Back Guarantee is only valid on products purchased directly from mycedarwellness.com.

12.2 Exclusions

The Money Back Guarantee does not apply to membership or subscription fees, recurring rebill charges, or digital products, except where required by applicable law. Purchases that do not qualify are subject to our Standard Returns and Refund Policy.

12.3 Refund Process

We will refund the entire qualifying purchase price for all approved refunds. Refunds will be issued to the same credit card or payment method used to place the order. To initiate a refund under the Money Back Guarantee, contact customer support at support@email.mycedarwellness.com.

13. Standard Returns and Refund Policy

Physical Products: If you are not satisfied with your purchase, you may return it for a full refund within 14 days of purchase unless otherwise stated at the time of sale. Items must be returned in their original, unused condition unless they arrived damaged or defective. To initiate a return, email support@email.mycedarwellness.com with your order number and a description of your concern.

Damaged or Incorrect Orders: If you receive a damaged or incorrect item, you may return it for a full refund within 14 days of purchase. We do not offer refunds on orders that are incorrect based on customer input.

Digital Products and Subscriptions: All sales of digital products and subscription memberships are final except as required by applicable law. Refunds for recurring charges are not provided for unused portions of a billing period, except where cancellation occurs within any applicable trial window as described in Section 9. After the shipping department receives your return, it generally takes 7 to 10 business days to process. Once processed, it may take up to 30 days for the refund to post to your account.

14. Automatic Billing and Subscription Terms

Unless otherwise stated at the time of purchase, the default subscription rate is $27.00 per 28-day billing period. Actual rates and billing periods may vary by product and will be disclosed at checkout. Your subscription will automatically renew at the then-current rate at the beginning of each billing period until you cancel. By allowing your subscription to renew, you provide your electronic authorization for future charges against the payment method on file. If you have more than one card on file, the first valid, unexpired card will be used. MyCedarWellness reserves the right to immediately terminate a user’s account for any unpaid balance. Termination does not relieve you of any obligation to pay outstanding charges. MyCedarWellness complies with the FTC Click-to-Cancel Rule. Cancellation is available through the same means used to enroll, at no additional cost.

15. Social Media

This section applies to everyone who interacts with our social media presence on Facebook, Instagram, YouTube, Pinterest, X (formerly Twitter), LinkedIn, or any other third-party social media platform we may use. The sites and platforms that host our social media presence are not controlled by us and have their own privacy policies and terms of use. Comments and opinions expressed by users on social media are theirs alone and do not reflect our opinions. We have no obligation to monitor or remove user comments. If you see an offensive or inappropriate post or comment, report it to the applicable platform.

16. SMS and Email Permissions

By submitting your phone number or email address on this Website, you consent to receive communications from MyCedarWellness, its affiliates, and related companies, including but not limited to order and account updates, subscription and billing reminders, and marketing and promotional communications. Message frequency varies per user. Message and data rates may apply. Text STOP to unsubscribe from SMS communications. To unsubscribe from email communications, use the unsubscribe link included in any marketing email. By submitting your phone number, you also agree to our Messaging Terms and Messaging Privacy Policy. Carriers are not liable for delayed or undelivered messages.

17. Registration

You may be given the opportunity to create a user account that may allow you to provide or receive information from us and/or participate in certain features. By registering, you represent and warrant that all information you provide is current, complete, and accurate. You agree to maintain and promptly update your account information. You are responsible for protecting the confidentiality of your username and password and for all use of your account, whether or not authorized by you. We have the right to disable any user identification code or password at any time if, in our opinion, you have failed to comply with any provisions of these Terms.

18. Disclaimer of Warranties

EXCEPT WHERE PROHIBITED BY LAW, THIS WEBSITE AND ALL PRODUCTS PROVIDED ARE PROVIDED ON AN “AS IS”, “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE MAKE NO, AND EXPRESSLY DISCLAIM ANY AND ALL, REPRESENTATIONS AND WARRANTIES AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY AND/OR COMPLETENESS OF ANY INFORMATION ON THIS WEBSITE. WE DO NOT REPRESENT OR WARRANT THAT: (A) OUR PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED THROUGH THE WEBSITE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; OR (B) THE WEBSITE OR THE SERVER(S) THAT MAKE THE WEBSITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

19. Disclaimer of Liabilities

EXCEPT WHERE PROHIBITED BY LAW, IN NO EVENT SHALL WE OR ANY OF OUR OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, INDEPENDENT CONTRACTORS, AND/OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL, PUNITIVE, OR ANY OTHER DAMAGES, FEES, COSTS OR CLAIMS ARISING FROM OR RELATED TO THIS AGREEMENT, THE PRIVACY POLICY, THE PRODUCTS, OR YOUR OR A THIRD PARTY’S USE OR ATTEMPTED USE OF THE WEBSITE OR ANY PRODUCT, REGARDLESS OF WHETHER WE HAVE HAD NOTICE OF THE POSSIBILITY OF SUCH DAMAGES, FEES, COSTS, OR CLAIMS. THIS INCLUDES, WITHOUT LIMITATION, ANY LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, COST OF PROCUREMENT OF SUBSTITUTE SERVICES OR PRODUCTS, OR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL, OR OTHER DAMAGES. IF, NOTWITHSTANDING THE LIMITATIONS OF LIABILITY SET FORTH ABOVE, WE ARE FOUND LIABLE UNDER ANY THEORY, OUR LIABILITY AND YOUR EXCLUSIVE REMEDY WILL BE LIMITED TO THE LESSER OF (A) $50.00 USD OR (B) THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO US IN THE THIRTY (30) DAYS IMMEDIATELY PRECEDING THE CLAIM. SOME STATES DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO SOME OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU AND YOU MAY HAVE ADDITIONAL RIGHTS.

20. Dispute Resolution — Mandatory Binding Arbitration and Class Action Waiver

PLEASE READ THIS PROVISION CAREFULLY. IT REQUIRES YOU TO ARBITRATE ANY DISPUTE OR CLAIM BETWEEN YOU AND US ON AN INDIVIDUAL BASIS AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.

You agree that any dispute or claim arising from or relating to this Agreement, our Privacy Policy, our advertising or marketing practices, or our products or services shall be submitted to binding, final, and confidential arbitration before a single arbitrator administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. This arbitration provision shall be governed by the Federal Arbitration Act (“FAA”), 9 U.S.C. Sections 1–16. The arbitrator shall have the exclusive and sole authority for determining whether a dispute or claim is arbitrable and shall follow applicable substantive law of the State of Wyoming to the extent consistent with the FAA.

The arbitrator may only resolve disputes between you and us individually. The arbitrator may not consolidate claims or proceedings without our consent and may not hear class or representative claims or requests for relief on behalf of other individuals.

For all arbitration proceedings: (i) each party shall bear its own attorneys’ fees, costs, and arbitrator fees, regardless of the amount in controversy; (ii) for claims of $500 or less, the arbitration may be conducted telephonically or by written submission only; (iii) for claims exceeding $500, the arbitration shall be conducted in Sheridan County, Wyoming, unless we agree to another location; (iv) the arbitrator shall have authority to award actual direct damages only and shall have no authority to issue fines, penalties, punitive damages, or equitable relief; and (v) any arbitration proceeding must be commenced within one (1) year after the claim arises or shall be forever barred.

UNLESS YOU TIMELY OPT OUT, YOU WILL NOT HAVE THE RIGHT TO: (A) HAVE A COURT OR JURY DECIDE YOUR DISPUTE; (B) PARTICIPATE IN A CLASS ACTION IN COURT OR IN ARBITRATION; (C) ACT AS A PRIVATE ATTORNEY GENERAL; OR (D) JOIN OR CONSOLIDATE YOUR CLAIM WITH THE CLAIM OF ANY OTHER PERSON.

Notwithstanding the foregoing, we retain the right to bring a claim against you in the state or federal courts of Wyoming for injunctive or equitable relief arising from any potential or actual misappropriation or infringement of our intellectual property rights.

Opt-Out: You may opt out of this arbitration provision within 30 days of the date you first purchased a product or service through our Website by sending a signed written letter to: MyCedarWellness, Attn: Legal Department, 30 N Gould St, Sheridan, WY 82801, stating your name, the product purchased, and your intent to opt out of arbitration. If more than 30 days have passed, you are not eligible to opt out.

21. Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless MyCedarWellness, our parent, subsidiaries, affiliates, and their respective officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from and against any and all claims, actions, losses, liabilities, damages, expenses, and costs of any kind, including reasonable attorneys’ fees, arising out of or related to: (1) your breach of these Terms; (2) your breach of any representations or warranties in this Agreement; or (3) your violation of any law or the rights of a third party.

22. Third-Party Websites and Links

Our Website may include materials from third parties or links to third-party websites. We are not liable for any third-party materials or websites. Please review carefully the third party’s policies and practices before you engage in any transaction. Complaints, claims, or questions regarding third-party products should be directed to the applicable third party.

23. Testimonials, Reviews, and Other Submissions

Anything that you submit or post to the Website, including photographs, testimonials, ideas, reviews, comments, and suggestions (collectively, “Submissions”), is and will be treated as non-confidential and nonproprietary. We shall have the right to use, copy, distribute, display, publish, perform, sell, transmit, adapt, and create derivative works from such Submissions by any means and in any form. Testimonials and reviews are the personal opinions of individual customers and do not necessarily reflect the typical experience of other customers. Individual results may vary. Some testimonials may be illustrative stories intended to demonstrate potential benefits and are clearly marked as such. If you have been compensated or provided with free products in exchange for your testimonial or review, you must disclose this in your submission in accordance with FTC guidelines. We reserve the right to edit for grammar, shorten, or decline to publish any submission.

24. Digital Millennium Copyright Act and Intellectual Property

All content on this Website, including audio, video, images, text, graphics, logos, software, and compilations (collectively, the “Content”), is owned by or licensed to MyCedarWellness and is protected by U.S. and international intellectual property laws. No transfer of ownership occurs as a result of your access to the Website. You may not download, reproduce, distribute, transmit, sell, modify, or create derivative works of any Content without our prior written consent. Except for personal, non-commercial viewing, no rights are granted to you.

To notify us of claimed copyright infringement, contact: MyCedarWellness, Attn: DMCA/Copyright Agent, 30 N Gould St, Sheridan, WY 82801 | support@email.mycedarwellness.com. Your notice must include: (i) identification of the copyrighted work; (ii) identification of the infringing material and its location; (iii) your contact information; (iv) a statement of good faith belief that the use is not authorized; (v) a statement under penalty of perjury of accuracy and authority; and (vi) your physical or electronic signature.

25. Electronic Communications

You agree that we may communicate with you electronically and that such communications, as well as notices, disclosures, and agreements we provide to you electronically, are equivalent to written communications and shall have the same force and effect as if in writing and signed by the sending party.

26. Assignment

You may not assign any of your rights under these Terms, and any such attempt will be null and void. We and our affiliates may transfer, without further consent or notification, all contractual rights and obligations pursuant to these Terms if some or all of our business is transferred to another entity by way of merger, sale of assets, or otherwise.

27. No Waiver

No waiver by us of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure by us to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

28. Severability

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of any other remaining provisions.

29. Termination

In the event that we terminate this Agreement, Sections 2 through 5 and 12 through 32, as well as any representations, warranties, and other obligations made or taken by you, shall survive termination. We may terminate your access to the Website for any reason, without prior notice.

30. Entire Agreement

These Terms, together with the Privacy Policy and any policies or operating rules posted by us on the Website, constitute the entire agreement and understanding between you and us, and supersede and replace any prior or contemporaneous agreements. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

31. Changes to Terms of Service

You can review the most current version of these Terms at any time at mycedarwellness.com/terms. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our Website. Your continued use of the Website following the posting of any changes constitutes binding acceptance of those changes.

32. Contact Information